Terms & Conditions

By purchasing goods from Kahawa Café LTD you enter a legally binding agreement with us on the following terms. You should read and understand these terms because they affect your rights and liabilities.

These terms describe the basis for purchase, by you and sale by us, of the products described on this website.

DEFINITIONS AND INTERPRETATION

In these terms the following words have the following meanings.

Contract
The contract for the sale and purchase of the Goods;

Details of the order
The quantity, quality and description of the Goods will be those set out in your order (if accepted by us). Orders are accepted at our sole discretion but are usually accepted if the Goods are available, the order reflects current pricing and your credit or account card is authorised for the transaction. The Goods that can be ordered via our website are not available for sale outside of the United Kingdom.

PAYMENT TERMS

We will charge your credit card account for payment upon receipt of order unless delivery cannot be fulfilled. We accept no liability if a delivery is delayed because you did not give us the right payment details. If it is not possible to obtain full payment for the Goods from your account on delivery of the Goods to you, we can cancel the contract or suspend any further deliveries to you. This does not affect any other rights we may have. We will take all reasonable care to keep all information connected with your order secure but we cannot be held liable for any loss that you may suffer if a third party obtains unauthorised access to any data, including credit and account details you provide when accessing or ordering from this website, unless this is solely due to our negligence.

RISK AND OWNERSHIP

Risk of damage to or loss of the Goods passes to you at the time of delivery to you or, if you fail to take delivery at the agreed time, the time when we tried to deliver. You will only own the Goods once they have been successfully delivered and when we have received cleared payment in full.

RETURNS/OPTIONS TO CANCEL

By law, customers within the European Union have the right to a ‘cooling off period’ within 14 working days of their purchase being delivered.

If you decide to return a non-perishable item to Kahawa Café LTD during this period, you will be entitled to a refund of the cost of the item and the delivery charge, but not the return charge.

The 'cooling off period' does not apply to products that are custom made, personalised (ie. roasted to order coffee) or perishables.

If you are however returning an item because it is damaged, faulty or in any way defective, Kahawa Café LTD will refund the delivery and return fee upon receipt of the goods. 

PRICING

The prices for all products are clearly displayed on the website. If, however, an item is priced incorrectly, we will inform you of the correct price before proceeding with the contract.

MATTERS OUT OF OUR CONTROL

We will not be liable to you or in breach of the contract for delay or failure to perform due to a cause beyond our reasonable control.

PRIVACY

Please read our customer privacy policy, which explains how we will not pass on your details to any third party.

GOVERNING LAW AND JURISDICTION

These terms will be governed by English law and any disputes will be resolved exclusively by the English Courts.